Frequently
Asked Questions


Our Roses

What size plants do you ship?
How long will it take your plants reach full size?
Are your roses grafted?
What are the advantages of own-root roses?
Are your roses bareroot?
Do you guarantee your roses?

Ordering

How do I order roses?
Can I order online?
Can I fax an order?
Can I order by phone?
How do I make payment?
What happens after I order?
What if the roses I ordered are out of stock?
What is your refund/replacement policy?
Do you have a catalog?

Shipping

What shipping method do you use?
How much is shipping?
How soon will my roses arrive?
Do you ship roses year-round?
Do you ship outside the continental US?

Rose Care

How do I plant and care for roses?
What should I do when my roses arrive?
What zone am I in?
When is the best time to plant roses?
Should I deadhead my roses?
How do I fertilize my roses?
How much water to roses need?
Do roses grow in the shade?
Why doesn't my rose bloom?
What are the common rose diseases?
What are the common rose pests?
Should I spray my roses?
How do I spray my roses?

Nursery

When is the nursery open?
Where is the nursery?
Do you sell anything besides roses?

Our Web Site

What is your privacy policy?
Where do you get your pictures for the site?

Roses in General

What are antique roses?
What is the difference between own-root and grafted roses?
How do you know what class a rose is in?
What are the differences between repeat blooming, continuous blooming, and everblooming roses?